All new customers will be subject to a pet review before their first booking
Dog boarding is at the discretion of Walk & Talk MCR and is limited to; one dog per boarding; small and medium sized dogs
For boarding it is the owners responsibility for all food and treats to be provided for the full period of boarding in line with any dietary requirements; full written instructions must be provided for feeding requirements
The owner is accountable for their pet being fully up to date with all vaccinations, flea and worm treatments
Every effort will be made by Walk & Talk MCR to contact owners in the event of an emergency using the contact details provided by owners
The owner accepts any liability for any loss / damage whilst their pet is with Walk & Talk MCR
Notice of cancellation up to and including the day before the day of booking
Exceptional circumstances will be fairly considered with all due understanding if a booking is cancelled on the day
Payments - minimum 50% deposit at the time of booking; full payment to be completed day before booking
Payments - if booked within 24 hours of booking time & date then full payment is required to secure the booking
Payments - for audit purposes, all payments are to be made via bank transfer
Payments - 1 hour dog walk £10; 8 hours day care £15; extended day care £25; overnight boarding £30
Overnight boarding - a period where the pets stay with Walk & Talk MCR that extends into the following calendar day
Overnight boarding - where the drop-off is in the evening and the collection is the following morning
Day care - any period where there is a morning drop-off to evening collection